Business

Training

Payment Processing

Cash is great!! But in today’s society electronic payment is taking over. It is statistically proven that a buyer who can pay via credit card or electronic payment will on average spend up to 10% more on product and it provides a paper trail.

Convenience is the key.

Keep in mind, our 18/15 Buyers premium will cover the fees associated with credit card processing, so there is no cost to you.

Accepting credit cards – average of 2.5% – 3% fee.

NOTE: It is against the law to pass a credit card fee to a customer. Texas finance code section 339.001.

However we can and do offer a discount for cash with the 18/15 buyers premium. The Auction company will send the 15% buyer premium to Auction Spear LLC and keep the 3% for credit card processing.

Final Points

Below are the step by step in order procedures for processing an auction.

Customer Service Code of Ethics

Auction Spear LLC customers whether seller or bidder are to be treated with respect and dignity to the best of the independent associates ability. If a disagreement arises the independent associate will make a good faith effort to resolve the issue in question. The independent associate will strive for the best customer experience they can to encourage and promote not only their own business but that of Auction Spear LLC and other associates on the AuctionSpear.com website. Independent associates will be professional, honest and show the utmost integrity with customers.

By completing the form and sending to the Auction Spear LLC administrator, the independent associate agrees to these ethics codes and will do their very best to uphold them.

Let us know you’re done

Congratulations! You have completed the online training course. Next step is to fill out the form and let us know you’re done. You will then receive login information for the Independent Associate tool box along with login information for your new AuctionSpear.com platform. If at any point you need assistance or have a question please don’t hesitate to contact us, we are here to help. Your success is our success.